Issue
Unable to close sprint
Reason
- Check in the project navigator if it is configured for a single-level view
- Please remove the single-level view
- If no other backlog shows in the grid, then the most likely issue here is that there is an open Backlog in the same Sprint but in a project at another level outside of the hierarchy that is being filtered on
Workaround/Resolution
- From the While in Closed Sprint UI, in the Closed Items in the Backlog section, add the Sprint column to the grid
- Hover over the Sprint name, and a details box will pop up
- Click on the Sprint name and it will take you to the details view of the Sprint
- Click on the Backlog Items (Story) and/or Defects link above, or click on the Relationships button to view the Backlog Items and Defects section of the Sprint Details
- Check to see what Backlog is not closed (no strike-thru in the title)
- You can also add the Project column to the grid to see what project the backlog is in, so you can filter the Project Navigator accordingly
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