Issue: Following an Agility upgrade, newly created users do not show as owners to stories

Issue

After upgrading to a newer release of Agility, a newly created user is not showing as the owner of a story.

Workaround/Resolution

After an upgrade, not being able to find newly added members is most likely caused by an out-of-date FTS (full-text search) index. The Owners lookup (as well as all other lookups) is FTS-based.

Please touch base with your DBA and ask them to check that the FTS population is taking place in a timely manner.

 

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