My instance of Digital.ai Agility is hosted on-premise, on our servers. How do I request an upgrade to my instance? Will I need a new license file as well?
The process to request an upgrade your on-premise installation of DAI Agility is very simple. You will need to get the latest installation media from our product support team by visiting -
- or emailing at email@example.com
Our support team will request of you:
- A copy of your current license file found in the /bin directory of the Agility install folder
- The build number and edition you are upgrading to
After a few internal checks, we will provide the download link and the new license file to get your instance upgraded.
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