How to: Get a Refresh of My Agility Production Data into My Sandbox

Question

I am using DAI Agility and am hosted OnDemand. I would like to get a copy of my data from my production instance into my Sandbox. How do I go about requesting that? 

Answer

The process is very simple from your perspective. Simply reach out to the Support Team at support@digital.ai and provide:

  • Your Sandbox URL
  • Your Production URL
  • The date and time you would like this done

A member of our support team will be back in touch in order to provide the details and get this scheduled for you. 

 

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