Issue: Conflict with LastPass when Inserting Images and Member/Room Avatars in Agility

This feature is available in all editions


When inserting an image in a rich text field (such as descriptions) or as a member/room avatar, users receive an error message indicating that the image is too large or not the correct format.


The process that LastPass uses to save passwords and fill in forms conflicts with Agility's image upload utility, causing it to think the image format is either wrong or too large. This problem only affects Agility users who have installed LastPass, a third-party password management browser plugin.


To fix this issue, we recommend the following options:

  1. Disable LastPass when using Agility
  2. Add Agility to your LastPass Never URLs list


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