How to: Follow a Help Center Article or Section

Overview

If you want to be notified when a knowledge base article changes, or when articles are added to a particular section, you can "Follow" them. You can receive notification of new articles or new articles and comments. You do not receive notification of updates to existing articles.

Following Sections

  1. Click Follow in the upper right corner of a knowledge section
  2. Select New articles or New articles and comments
    1-Follow_Section.png
  3. The button changes to display Following
  4. To change the setting, select New articles or New articles and comments
  5. To stop following, click Unfollow
    2-Unfollow_Section.png

Note

By default, if you follow a section, you follow all new articles within it. Unfollowing a section does not unfollow the individual articles.

Following Articles

  1. Click Follow in the upper right corner of an article
  2. Select New articles or New articles and comments
    3-Follow_Article.png
  3. The button changes to display Following
  4. To change the setting, select New articles or New articles and comments
  5. To stop following, click Unfollow
    4-Unfollow_Article.png

Note

If you post a comment to an article, you automatically follow it going forward. You can Unfollow if desired.

 

 

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