How to: Obtain a Digital.ai Identity

What is a Digital.ai Identity?

If you're reading this without having logged in to the Digital.ai Support Portal, you're able to access some of our support content, but you'll need a Digital.ai Identity to see all of our content and create request tickets.

The Digital.ai Identity is a Single Sign On account that gives you access to support.digital.ai, docs.digital.ai, community.digital.ai, and your licensed Digital.ai applications.

Setting up a Digital.ai Identity

There are two options for setting up a Digital.ai Identity:

  1. Individuals may Self-Register at: https://digitalai.us.digital.ai/self-register/register
  2. Your company designates a Customer Admin to manage your company's accounts and login methods. The Customer Admin would then create additional users as needed. See Digital.ai Customer Account Administrator Handbook

Note

If you are unable to self-register and do not have a designated Customer Admin, you can use the Contact Digital.ai Support form, and our Platform Support team will respond.

About the Digital.ai Support portal

For more information about the support portal, please see our Welcome article.

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