How to: Obtain a Identity

What is a Identity?

If you're reading this without having logged in to the Support Portal, you're able to access some of our support content, but you'll need a Identity to see all of our content and create request tickets.

The Identity is a Single Sign On account that gives you access to,,, and your licensed applications.

Setting up a Identity

There are two options for setting up a Identity:

  1. Individuals may Self-Register at:
  2. Your company designates a Customer Admin to manage your company's accounts and login methods. The Customer Admin would then create additional users as needed. See Customer Account Administrator Handbook


If you are unable to self-register and do not have a designated Customer Admin, you can use the Contact Support form, and our Platform Support team will respond.

About the Support portal

For more information about the support portal, please see our Welcome article.

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