Sometimes, Digital.ai Deploy seems to have shut itself down without any obvious reason when it is installed as a service.
This happens when the Digital.ai Deploy application is not able to communicate with the Wrapper because the high load.Wrapper continuously pings the application and if it doesn't get a reply back from Digital.ai Deploy, it shuts it down.
- Increase the value of wrapper.ping.timeout property in XLD_HOME/conf/xld-wrapper-linux.conf or XLD_HOME/conf/xld-wrapper-win.conf file
The default value is 30 seconds, so increase it to a reasonable value like 120
- Uninstall the Digital.ai Deploy service
- Reinstall the Digital.ai Deploy service
Below is the error as seen in logs
INFO|19064/0|Service XL Deploy Server|17-01-30 14:50:29|Missing wrapper ping within
timeout of 30000 WARNING|19064/0|Service XL Deploy Server|17-01-30 14:50:32|ping
between java application and wrapper timed out.
if this this is due to server overload consider increasing wrapper.ping.timeout