Error: Wrapper shutting down Digital.ai Deploy with "ping between java application and wrapper timed out"

Issue

Sometimes, Digital.ai Deploy seems to have shut itself down without any obvious reason when it is installed as a service.

Environment

Digital.ai Deploy

Cause

This happens when the Digital.ai Deploy application is not able to communicate with the Wrapper because the high load.Wrapper continuously pings the application and if it doesn't get a reply back from Digital.ai Deploy, it shuts it down.

Resolution

1. Increase the value of wrapper.ping.timeout property in XLD_HOME/conf/xld-wrapper-linux.conf or XLD_HOME/conf/xld-wrapper-win.conf file
   The default value is 30 seconds, so increase it to a reasonable value like 120
2. Uninstall the Digital.ai Deploy service
3. Reinstall the Digital.ai Deploy service

Additional Information

Below is the error as seen in logs

INFO|19064/0|Service XL Deploy Server|17-01-30 14:50:29|Missing wrapper ping within
  timeout of 30000 WARNING|19064/0|Service XL Deploy Server|17-01-30 14:50:32|ping
  between java application and wrapper timed out.
if this this is due to server overload consider increasing wrapper.ping.timeout