DevOps Deploy and Release support policy
Product versions are supported for 15 months following their release, with an additional three months after the end of that year available to ask questions of support.
We strongly recommend that:
- You do not upgrade to any product version that is no longer supported, as it may have issues that are resolved in later versions.
- You do upgrade to a supported version before the support period of your current version expires so you maintain continuity of support.
Critical fix update packs
Critical fix update packs are released to combine bug fixes, security fixes, and performance improvement updates. Support for a Critical fix update pack ends when support for its corresponding product version ends.
Hotfixes
Hotfixes may be provided for supported product versions in high-impact cases when the product is not usable due to bugs or performance issues severely impacting business operations. Hotfixes have the same level of support as Critical fix update packs.
Supported DevOps Deploy and Release product versions
The following table lists versions of Digital.ai DevOps Deploy & Release and the dates that they are officially supported.
| Deploy / Release version | Release date | End of support date |
|---|---|---|
| 23.1.x | 09-May-2023 | 10-Aug-2024 |
| 22.3.x | 07-Oct-2022 | 08-Jan-2024 |
| 22.2.x | 29-Jun-2022 | 30-Sept-2023 |
| 22.1.x | 11-Apr-2022 | 12-Jul-2023 |
| 22.0.x | 02-Jan-2022 | 25-April-2023 |
| 10.3.x | 25-Oct-2021 | 24-Jan-2023 |
| 10.2.x | 27-Jul-2021 | 25-Oct-2022 |
| 10.1.x | 28-Apr-2021 | 27-Jul-2022 |
| 10.0.x | 28-Jan-2021 | 28-Apr-2022 |
| 9.8.x | 27-Oct-2020 | 28-Jan-2021 |
| 9.7.x | 2-Jul-2020 | 28-Jan-2022 |
| 9.6.x | 18-Mar-2020 | 2-Jul-2020 |
| 9.5.x | 10-Dec-2019 | 2-Jul-2021 |
| 9.0.x | 12-Aug-2019 | 10-Dec-2020 |
| 8.6.x | 27-Mar-2019 | 12-Aug-2019 |
| 8.5.x | 5-Dec-2018 | 12-Aug-2020 |
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